Laura answers your calls in your business's name, asks the right questions for your trade, books the job into your calendar and puts it on your board with every detail. She's not a standalone phone bot: she's connected to the system that runs the rest of your business.
Free demo. No obligation. We'll tell you honestly if we can help.
Illustrative example. Every call is recorded with a summary.
You can't answer the phone up a ladder, under a sink or behind the wheel. Most callers don't leave a voicemail. They just try someone else.
The phone rings most when you're mid-job, and those are the calls you can't take.
Most people hang up rather than leave a message, and you never find out who they were.
A full-time person to answer the phone is a big cost for a small trade business, and they still go home at five.
Keep your number. Decide when calls go to Laura and what she should do with them.
Your phone rings as normal. Laura only picks up what you can't, so nothing goes to voicemail.
Laura answers outside your working hours, so the 8pm enquiry is booked before the next business opens.
Laura answers everything, qualifies the job and books it, so you only take the calls that need you.
She's a receptionist, not a technician. She never gives safety advice or quotes a price you haven't approved.
Every business chooses how calls are handled:
Laura is scripted around your business, your services and your prices before she takes a single call.
"Thanks for calling Murphy Electrical, you're speaking with Laura." No hold music, no ringing out.
Asks the questions you would: what's wrong, how urgent, what kind of property.
Name, number, address and Eircode, confirmed back to the caller.
Emergencies go straight to you. Routine work gets booked.
Into a free slot in your calendar, in the right area, for the right person.
The customer gets a confirmation and reminder automatically.
The enquiry, recording, transcript and summary are all on the job record.
Every call answered in your business's name, day or night.
Calls route to Laura after a few rings, after hours or all the time. Your choice.
Scripted around your services, so she asks what you'd ask.
Real bookings in free slots, not just messages for you to call back.
Gas, CO, flooding, fire and electrical hazards go straight to a person.
Anyone who hangs up gets a text straight away, so they don't ring someone else.
Every call recorded, transcribed and summarised on the job.
Callers can reschedule or cancel and your calendar updates itself.
Every call becomes an enquiry with follow-up, quotes and scheduling already connected.
Ring Laura now. She answers FlashBooked's own phone, so ask her awkward questions and try to catch her out.
New to this? Read what job management software should do for an Irish trade, how automatic quote follow-up works, or see how FlashBooked compares with Tradify, ServiceM8 and Jobber.
Features: CRM for trades · Quote follow-up · Digital job sheets · Scheduling · Job costing · WhatsApp CRM
Start with the core and add more as you need it. We recommend a level on your free demo and agree the price before anything is set up.
€0 setup on all plans, current availability
Run the business from one place.
Includes:
More enquiries, answered faster.
Everything in Core CRM, plus:
Never miss a call again.
Everything in Growth, plus:
Every FlashBooked setup is configured around your business. Pricing depends on team size, workflows and integrations. Ad spend for Growth is paid directly to Meta.
No. If you add AI call answering, you keep your existing number and decide when calls route to Laura: after a few rings, after hours, or all the time.
Laura sounds natural and introduces herself by name. Most callers just want their job booked, and she does that faster than voicemail or a call back.
Laura never gives safety advice. Suspected gas leaks, carbon monoxide alarms, flooding, fire and electrical hazards go straight to you or whoever you choose, every time.
Only prices you've approved, like call-out fees or fixed-price jobs. Anything else is "the technician will confirm".
Most AI receptionists are standalone phone tools. Laura is part of FlashBooked, so every call becomes an enquiry on your board, with follow-up, quotes, scheduling and invoicing already connected.
There are three levels: Core CRM, Growth and AI Front Office. Setup is currently €0. Your monthly price depends on team size, workflows and integrations, and we agree it on the free demo before anything is set up.
Book a free demo, or ring Laura first and hear her for yourself.
Book a Free Demo