CRM for Irish trades

A CRM that works the way a trade business actually works.

Most CRMs are built for sales teams in offices. FlashBooked is built for people on the tools: every enquiry from every channel in one pipeline, every customer's history in one place, and follow-up that happens whether you remember or not.

Free demo. No obligation. We'll tell you honestly if we can help.

Example trade CRM
New enquiryWhatsApp, Facebook, calls, web
9
ContactedDetails and photos in
6
Site visit / quote4 quotes out
8
WonReady to schedule
5
Repeat customersDue a service or check-in
23
NurtureNot ready yet
14

Illustrative numbers. Your board uses your own stage names.

The Problem

Your customer list lives in your phone. That's the problem.

Contacts, WhatsApp threads, a notebook and your memory. It works until you're busy, which is exactly when it matters most.

Enquiries scattered everywhere

Calls, texts, WhatsApps, Facebook messages and web forms all land in different places, and nobody can see the full list.

No history when they ring back

A customer calls about a job you did last year and you're scrolling through messages trying to remember what you fitted.

Past customers forgotten

Your best source of new work is people who've used you before, and most trades never contact them again.

How It Works

How the CRM fits your business.

Set up around your own stages and the way your customers actually get in touch.

  1. Capture

    Every call, text, WhatsApp, Facebook and Instagram message, web form and lead ad lands as an enquiry.

  2. Reply fast

    An instant automatic reply, and a callback target so the board shows who's waiting too long.

  3. Qualify

    Address, Eircode, job type and photos collected and stored against the customer.

  4. Quote and follow up

    Quotes sent as a link and chased automatically until there's a decision.

  5. Win and deliver

    Won enquiries become jobs with scheduling, job sheets and invoicing on the same record.

  6. Keep the history

    Every message, quote, job, photo and invoice for that customer, in one timeline.

  7. Bring them back

    Service reminders, seasonal check-ins and review requests to past customers.

What's Included

Everything a trade CRM should do.

✓

One inbox for every channel

Calls, texts, WhatsApp, Facebook, Instagram, email and web forms in one pipeline.

✓

Your own stages

Columns named the way your business already talks, not a sales-team template.

✓

Full customer history

Every message, quote, job, photo and invoice on one timeline per customer.

✓

Properties and sites

Landlords, letting agents and businesses with several addresses, each with its own job history.

✓

Instant replies and callback targets

Nobody waits hours for a reply, and the board shows who's overdue.

✓

Quote follow-up

Every quote chased automatically until it's accepted or declined.

✓

Service reminders and check-ins

Past customers reminded when they're due a service, a check or a seasonal job.

✓

Review requests

A review request sent after every finished job, so your Google reviews keep growing.

✓

Reports that matter

Where enquiries come from, how fast you reply and how many quotes you win.

Answer every call too.

On the AI Front Office plan, Laura answers calls you can't take and adds every caller to the CRM with their details and what they need. Ring her and try to catch her out.

Call Laura: +353 1 964 0379

New to this? Read what job management software should do for an Irish trade, how automatic quote follow-up works, or see how FlashBooked compares with Tradify, ServiceM8 and Jobber.

Features: Quote follow-up · Digital job sheets · Scheduling · Job costing · WhatsApp CRM · AI receptionist

Pricing

The CRM is the core of every plan.

Start with the core and add more as you need it. We recommend a level on your free demo and agree the price before anything is set up.

€0 setup on all plans, current availability

Core CRM

Run the business from one place.

Includes:

  • Every enquiry in one pipeline: calls, WhatsApp, web and Facebook
  • Quotes with automatic follow-up until they're won or lost
  • Scheduling, job sheets and team calendar
  • Invoicing and payment reminders, connected to your accounts package
  • Built around your trade's workflow, not a generic template
Book a Free Demo

AI Front Office

Never miss a call again.

Everything in Growth, plus:

  • AI receptionist answers your phone 24/7 in your business's name
  • Missed-call text-back on every call you can't take
  • Qualifies the job and books it into your calendar
  • Emergencies go straight to you, every time
Book a Free Demo

Every FlashBooked setup is configured around your business. Pricing depends on team size, workflows and integrations. Ad spend for Growth is paid directly to Meta.

The Guarantee: if the system we build doesn't fix the problem we agreed to fix, we keep working on it until it does, at no extra charge.
FAQ

Straight answers.

What's the difference between a CRM and job management software?

A CRM tracks customers and enquiries. Job management software also runs the work: scheduling, job sheets, materials and invoicing. FlashBooked does both on one board, so a customer's enquiry, quote, job and invoice all live together.

Can it bring in WhatsApp and Facebook messages?

Yes. WhatsApp, Facebook, Instagram, texts, calls, email and web forms all land in the same inbox and pipeline.

Can I import my existing customers?

Yes. We bring your customer list across as part of setup, from your phone contacts, a spreadsheet or your current software.

Can it remind past customers when they're due a service?

Yes. Service reminders and seasonal check-ins go out automatically, so past customers come back to you instead of searching again.

Does it work with Sage, Xero or QuickBooks?

Yes. Invoices and payments sync with your existing accounts package, so your accountant's setup doesn't change.

How much does it cost?

There are three levels: Core CRM, Growth and AI Front Office. Setup is currently €0. Your monthly price depends on team size, workflows and integrations, and we agree it on the free demo before anything is set up.

Want every customer in one place?

Book a free demo. We'll look at where your enquiries and customer details live today and show you what one board would look like.

Book a Free Demo