You did the site visit and priced the job. Then the quote sat in someone's inbox. FlashBooked sends every quote as a link the customer can accept on their phone, then follows up by WhatsApp and text until there's a yes or a no.
Free demo. No obligation. We'll tell you honestly if we can help.
Illustrative numbers and timings. You choose the steps.
Every trade business has a pile of quotes that were never accepted and never declined. Most of them weren't a no. Nobody followed up.
Chasing quotes means remembering who to call while you're on another job. It's the first thing to slip in a busy week.
Big jobs need a think. Then life gets in the way, and the installer who checks in first gets the yes.
A quote attached to an email sits under everything else in their inbox, with no easy way to say yes.
Most quotes aren't lost to a cheaper competitor. They're lost to silence. The customer meant to get back to you, then the week got busy, and by the time they think of it again someone else has followed up first.
The fix isn't pushier selling. It's a short, polite sequence that runs every time, so no quote depends on you remembering it at 10pm. Here's the kind of sequence most trades start with. Every step, gap and word is yours to change. (Want more wording ideas? Read our guide on how to follow up a quote without being pushy.)
The moment the customer replies, follow-up pauses so you can pick up the conversation yourself. When they accept, or you mark the job won or lost, it stops completely. Customers who opt out of texts or WhatsApp don't get them.
A PDF attached to an email gets buried, and you never know if it was read. A quote link opens on any phone, shows every line clearly, can offer good, better and best options, and has an accept button right there. You're notified the moment they open it, and when they accept, they can pay the deposit there and then. The job moves to Won on your board on its own, ready to schedule.
This is how a quote moves through FlashBooked. You decide the timings, channels and wording.
Start from a template for the jobs you do most, with your prices and the right VAT rate.
The customer gets a link that opens on any phone and shows every line and the total.
You get a notification when they open the quote, so you can call while it's fresh in their mind.
They pick an option, accept by typing their name and pay the deposit. The job moves to Won automatically.
If there's no answer after a set time, a friendly WhatsApp or text goes out in your words.
For bigger jobs, a reminder lands on your board to ring them, so the personal touch isn't forgotten.
Accepted jobs go to scheduling. Not-right-now customers go to Nurture instead of the bin.
Common jobs priced from templates with the right VAT rate, so a quote takes minutes, not an evening.
A clear quote on their phone with an accept button, instead of a PDF in their inbox.
A notification the moment a customer opens their quote, and how many times they've looked at it.
Offer good, better and best options, and take the deposit as soon as they accept.
Messages go out after the gaps you choose, in your own words.
Tasks on your board for the quotes worth a phone call.
The moment a customer replies, follow-up pauses and the conversation lands in your inbox.
Customers who opt out of texts or WhatsApp don't get them.
Customers waiting on a grant, a budget or a better season get gentle check-ins later.
See every open quote, whether it's been opened, how long it's been waiting and what's been sent.
Every FlashBooked plan includes quote templates, quote links and automatic follow-up. Want calls answered too? Ring Laura, the AI Front Office receptionist, and try to catch her out.
New to this? Read what job management software should do for an Irish trade or see how FlashBooked compares with Tradify, ServiceM8 and Jobber.
Features: CRM for trades · Digital job sheets · Scheduling · Job costing · WhatsApp CRM · AI receptionist
Start with the core and add more as you need it. We recommend a level on your free demo and agree the price before anything is set up.
€0 setup on all plans, current availability
Run the business from one place.
Includes:
More enquiries, answered faster.
Everything in Core CRM, plus:
Never miss a call again.
Everything in Growth, plus:
Every FlashBooked setup is configured around your business. Pricing depends on team size, workflows and integrations. Ad spend for Growth is paid directly to Meta.
Not if it's done properly. The messages are short, polite and in your words, the gaps are days apart, and it stops the moment they accept or you mark the quote won or lost. Customers who opt out don't get messages.
Yes. You decide how many steps there are, how long to wait between them, whether each one goes by WhatsApp or text, and exactly what it says.
Yes. As soon as they reply, follow-up pauses and their message lands in your inbox, so you can take it from there. It stops completely when they accept or you mark the quote won or lost.
Yes. You're notified when a customer opens their quote, so you can ring them while it's fresh, and you can see at a glance which open quotes have been read.
Yes. The quote link opens on any phone, shows every line and any options, and they accept by typing their name and pay the deposit there and then. The job moves to Won on your board automatically.
You choose. Set a validity period that suits your trade, and send a fresh link with updated prices whenever you need to.
There are three levels: Core CRM, Growth and AI Front Office. Setup is currently €0. Your monthly price depends on team size, workflows and integrations, and we agree it on the free demo before anything is set up.
Book a free demo. We'll look at how quotes are sent and chased in your business today, and show you where the jobs are slipping away.
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