WhatsApp CRM for Irish trades

Your customers already use WhatsApp. Now your business can too.

Most Irish customers would rather WhatsApp than ring. FlashBooked turns WhatsApp from a personal phone full of threads into a proper business inbox: shared with your team, connected to your board, with automatic replies, quotes and reminders.

Free demo. No obligation. We'll tell you honestly if we can help.

WhatsApp inbox
New chatsAuto-reply sent, details asked
7
Photos receivedReady to price
4
Quote sent by WhatsAppWaiting on a reply
6
BookedReminder scheduled
5
Assigned to CiaraOffice follow-up
3
Unanswered over 1 hourNeeds a reply
1

Illustrative numbers. Your inbox, your team.

The Problem

WhatsApp on one person's phone isn't a system.

It's fast and customers love it, but when the business runs through one personal phone, things get lost.

Everything's on one phone

If you're on a job, on holiday or your phone dies, nobody else can see or answer customer messages.

Jobs buried in chats

Addresses, photos and agreed prices are scattered through hundreds of threads mixed with family and friends.

Replies wait until evening

Customers message during the day and get an answer at 10pm, by which time they've booked someone else.

How It Works

How WhatsApp works with FlashBooked.

Set up on your business number, with the replies and messages written in your words.

  1. Message arrives

    A customer WhatsApps your business number and it lands as an enquiry on the board.

  2. Instant reply

    An automatic reply asks for the address, Eircode, what they need and a photo.

  3. Shared inbox

    Anyone on your team can see and answer it, and assign it to the right person.

  4. Quote by WhatsApp

    Send the quote as a link they can accept in the chat.

  5. Follow-up

    Polite WhatsApp check-ins if the quote goes quiet, pausing when they reply.

  6. Booking reminders

    Appointment reminders and 'on my way' messages by WhatsApp.

  7. After the job

    Invoice link and a review request, sent on WhatsApp.

What's Included

Everything you need to run WhatsApp properly.

✓

Your business number

Customers message the number they already have, and the business owns the conversations.

✓

Shared team inbox

Everyone on your team can see and answer messages, with chats assigned to the right person.

✓

Automatic first reply

Details, Eircode and photos collected before you've even seen the message.

✓

Messages on the job record

Every chat attached to the customer and the job, alongside quotes and invoices.

✓

Quotes and invoices by WhatsApp

Send links customers can open and accept or pay in the chat.

✓

Follow-up and reminders

Quote check-ins, appointment reminders and 'on my way' messages, automated.

✓

Reply targets

The board shows which chats have waited too long for an answer.

✓

Respects opt-outs

Customers who don't want automated messages don't get them.

✓

Other channels too

Calls, texts, Facebook, Instagram and web forms in the same inbox.

Let Laura answer WhatsApp and calls.

On the AI Front Office plan, Laura replies to WhatsApp messages and answers calls, quotes from your price list and books jobs. Ring her and try to catch her out.

Call Laura: +353 1 964 0379

New to this? Read what job management software should do for an Irish trade, how automatic quote follow-up works, or see how FlashBooked compares with Tradify, ServiceM8 and Jobber.

Features: CRM for trades · Quote follow-up · Digital job sheets · Scheduling · Job costing · AI receptionist

Pricing

WhatsApp is included on every level.

Start with the core and add more as you need it. We recommend a level on your free demo and agree the price before anything is set up.

€0 setup on all plans, current availability

Core CRM

Run the business from one place.

Includes:

  • Every enquiry in one pipeline: calls, WhatsApp, web and Facebook
  • Quotes with automatic follow-up until they're won or lost
  • Scheduling, job sheets and team calendar
  • Invoicing and payment reminders, connected to your accounts package
  • Built around your trade's workflow, not a generic template
Book a Free Demo

AI Front Office

Never miss a call again.

Everything in Growth, plus:

  • AI receptionist answers your phone 24/7 in your business's name
  • Missed-call text-back on every call you can't take
  • Qualifies the job and books it into your calendar
  • Emergencies go straight to you, every time
Book a Free Demo

Every FlashBooked setup is configured around your business. Pricing depends on team size, workflows and integrations. Ad spend for Growth is paid directly to Meta.

The Guarantee: if the system we build doesn't fix the problem we agreed to fix, we keep working on it until it does, at no extra charge.
FAQ

Straight answers.

Can I keep my existing WhatsApp number?

Yes. We set it up on your business number, so customers keep messaging the number they already have.

Can my team see and answer messages?

Yes. It's a shared inbox, so anyone on your team can reply, and chats can be assigned to the right person.

Will customers know it's automated?

The first reply is automatic, and it's written in your words so it sounds like you. After that, you or your team reply as normal, and anything automatic pauses when they reply.

Can I send quotes and invoices by WhatsApp?

Yes. Quotes and invoices go out as links customers can open, accept or pay right from the chat.

Can it reply to customers for me?

On the AI Front Office plan, yes. Laura can answer questions, quote from your price list and book jobs over WhatsApp, and hands anything unusual to you.

How much does it cost?

There are three levels: Core CRM, Growth and AI Front Office. Setup is currently €0. Your monthly price depends on team size, workflows and integrations, and we agree it on the free demo before anything is set up.

Want WhatsApp working for the business, not just your phone?

Book a free demo. We'll look at how customers message you today and show you what a proper WhatsApp setup would look like.

Book a Free Demo